Workflow - The Current Management of Business Processes

Many people will not be aware of business processes as a specific term, of course this is a varied term that can be interpreted in many different ways.

You may have forms that are written out on paper and handed to someone, either a tray or a desk and each form is manually processed, then typed up. The most common method that many people will know is the never-ending flooding of your email inboxes.

 

Recognising a Business Process

A typical scenario would be someone emailing the IT department saying that “person A’s computer has stopped working” and then the IT department will have its own separate system to manage that before speaking via email/telephone.

This can of course add to the risk of human error or simply someone forgetting about a particular task/whom is responsible for correcting the issue.

Of course, with this type of business process it will work up to a point, not to its optimum.

There are however, pitfalls of this style of process management.

The Pitfalls; lost & incorrect work, missed deadlines etc

Data is lost – at the end of the month you look at your inbox or your system to see X number of requests lodged. How many were completed? Did the issue get resolved entirely? Many, many questions.

Data is placed in a box and locked away forever – a slight improvement if the data is recorded in some method, either a ticketing system or spreadsheet. Again, that data is often archived – do busy department managers have the time to spend looking over statistics to identify performance trends?

Data is collected but unstructured ¬– nobody will collect data without reason but data should be easy to understand if you are going to utilize it. Having had numerous discussions with people from all business backgrounds, they do not want to look at a piece of paper with a lot of numbers on it. It will not necessarily mean a lot to them and it will not aid a business decision as a result.

Give me a reason why we should implement a workflow tool…

Instead of asking the reasons against implementing workflow software, we should look at what positives are there for not implementing workflow software?

Cost of software?

With the right solution, it should not cost your organization a fortune!
Here at BizzMine we have no software costs, just a licence fee of as little as $25 per month per user!

Cost of hosting?

With cloud technologies, this should be a concern of the past. At BizzMine we utilize the Azure platform to provide a secure, scalable and speedy service to our users! With private and shared cloud’s available upon request.

Implementation time?

We are all too aware of the struggle of new software, training up staff at cost of finance and time. This is now a thing of the past, at BizzMine anyway.

BizzMine offers a user friendly interface with drag and drop for all levels of computer user to be up and running in minutes and hours not months and years!

Hours (workforce)?

Projects can take away people away from their jobs and the day to day work. But, then who is taking care of that? You want a tool that aids your workforce, not takes more time away from them!
With a short implementation time and minimal training, you no longer have to allocate your busy staff to your new BPMS project!

Data analysts once you collect your data?

Why spend time and money on a tool if once you collect your data, you then have to pay a consultant a fortune to translate it into “real life”.

We’ve got you covered. BizzMine gives you a full 360– overview of your business data, with stunning dashboards that present and visualize your data. Allowing you to make the most of your data.

Question: What is stopping you making the most out of your data? What is the biggest constraint your organization faces when considering a project such as this? Join the discussion on Twitter @BizzMine