BizzMine Privacy Policy

BizzMine Privacy Policy


"We" is defined as the group of the following companies:

  • Vivaldi Software Asia Pte Ltd, incorporated under Singaporean law and the rightful owner of BizzMine.
  • BizzMine USA Inc, incorporated in the state of Massachusetts (USA)
  • Vivaldi Software UK, incorporated in the UK
  • Vivaldi Software BVBA, incorporated in Belgium


We are determined to protect and maintain your privacy. We are privileged to be trusted with your contact information and do not wish to jeopardize that trust.

However, in order to use some of our (online) services, it is necessary for you to give us details such as your company name, name and e-mail address or, potentially, your address and phone number where relevant.

This policy explains how and why we collect information from our visitors, customers and users, how we use it, and how you can access or change it. This document does not cover 3rd party websites we link to or which link to us. Those sites should have their own privacy policies.

If you have any problem with this policy or wish to ask questions, please contact us on legal(at)bizzmine.com.

 

What Information We Collect

On our website(s), there are pages where you will be requested to enter private information in order to start a free trial, get subscribed to a newsletter, sign up for a paid subscription etc. This data may include your company name, name, e-mail address, street address and phone number.

If you are signing up to a paid service from us, we (or our payment provider) may additionally request your billing information, such as card details and billing address.

We also may use cookies on our site(s) in order to track your particular ‘session’ on our site. The information stored in these cookies is not directly traceable to you.

We use Google Analytics, Clicky and Tend.io on our public website(s) in order to track the number of visitors, how these visitors came to our site, and which pages visitors visit on our site(s). This is all handled under the privacy policy of the vendors of these services.

 

What We Do With Your Information

We may use your information in order to track your relationship with us, our online services and our website(s) as well as to send you e-mails about information you have requested or other information or promotions specifically relevant to BizzMine. Essentially, your data will only be used for the specific purposes for which it was collected.

We may, occasionally, send surveys or even direct one-to-one mail in order to manage our customer service processes.

We do NOT share your information with 3rd parties, and we do NOT run exclusive ‘sponsored’ e-mails on behalf of 3rd parties.

Please note that we do not store credit/debit card numbers nor do we share customer details with any 3rd parties.

When governments or law enforcement make a lawful request for customer data from us, we are committed to transparency and limit what we disclose. We do not give any 3rd party direct or unfettered access to customer data except as you direct or where required by law. When we receive a lawful request for customer data from a government agency, we always attempt to redirect the 3rd party to obtain the requested data from our customer. 

 

Access To Information We Store About You

You are able to ask us to send you all of the information we hold about you (subject to certain legal limitations). To do this, please send us an e-mail at legal(at)bizzmine.com and provide any information we may need in order to locate information we store about you.

 

Storage Location Of Information About You

All information is stored in data centers who are secured by using best practices. By visiting the BizzMine website(s) or using the BizzMine cloud service(s), you explicitly accept that information about you may be stored on servers located in the United States of America (USA), Europe and Asia.