Customer Experiences

Christeyns France

Originally a soap factory, Christeyns now produces high-end hygiene solutions for the professional textile care, the food processing & retail, professional cleaning and the medical, pharmaceutical and cosmetic industries.

What started as a Flemish family business in Ghent has grown into a multinational organization with subsidiaries around the world. The 2 subsidiaries in France have chosen to integrate the BizzMine workflow platform to simplify its quality management. Elisa Bono, the Quality Manager, has been using the software for over a year and shares her experience with us.

At the moment, the Quality department uses BizzMine for its management of complaints, corrective and preventive actions (CAPA) and audits. The BizzMine platform has proven to be the ideal application to automate processes in this area and to streamline information between departments. We can perfectly follow actions in relation to requests and frame internal requests. System responsiveness and data traceability make the software a very fluid tool.

 With BizzMine we can follow our action plans.

From the very start of the implementation of BizzMine, Christeyns France was very active in the creation of processes, even if - being one of the first followers of BizzMine - they did not yet have the current elaborate manual. Introduced as a digital solution for the Quality department, BizzMine has meanwhile also been introduced in IT and marketing. And since the key concept of the electronic signature is currently available, they plan to adopt BizzMine for the simplification of Human Resources management.

 It’s not our organization that has to adapt to BizzMine, it’s BizzMine that adapts to our organization.

Elisa Bono, Quality Manager
www.christeyns.com

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Christeyns

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