How De Ruyter Training & Consultancy replaced spreadsheets with a digital QHSE platform and reduced audit preparation from weeks to six hours.
De Ruyter Training & Consultancy prepares professionals who work in high risk maritime and offshore environments. The organisation provides safety, emergency response and medical training for personnel working at sea, offshore platforms and in the wind industry. As the organisation expanded and accreditation requirements increased, managing QHSE processes through spreadsheets became inefficient and difficult to scale.
What this case study shows
This case study explains how De Ruyter Training & Consultancy uses Bizzmine QHSE software to centralise ISO compliance, accreditation management and quality processes in one digital platform:
replace fragmented spreadsheets and manual files with structured QHSE workflows
automate accreditation tracking, audit findings and corrective action management
standardise document control, maintenance management and operational procedures
improve transparency through dashboards, notifications and shared task management
reduce audit preparation time and maintain full visibility across multiple training locations
Operational impact after implementing the Bizzmine QHSE software platform
De Ruiter Training & Consultancy (DRTC) is an international training institute with locations in Groningen, Vlissingen and Curaçao. The organisation provides maritime and industrial training for professionals working offshore, in the wind industry or at sea. Training programs focus on safety procedures, medical response and emergency preparedness.
Mick Kraeima, QHSE Manager and Site Manager at DRTC: “We deliver training focused on safety, medical care and emergency response. In short, we make sure people are prepared for anything that can happen at sea.”
The organisation employs around sixty people and manages approximately seventy accreditations from various authorities. Maintaining consistent quality and regulatory compliance is essential. DRTC holds ISO 9001 certification and is preparing for ISO 14001 and ISO 27001 certification.
Before adopting a digital QHSE platform, most processes at DRTC relied on spreadsheets, forms and manually maintained files. As the organisation grew, this fragmented structure made it difficult to maintain oversight and standardise processes.
Mick Kraeima: “Everything was becoming more professional, but we still worked with spreadsheets that had to be downloaded, filled in and scanned. It was a huge amount of work that could easily be automated.”
Each process often had its own documentation location. Accreditations, audit findings and corrective actions were tracked in separate folders and files. This created operational friction and made it harder to maintain clear reporting.
“In one spreadsheet we tracked accreditations, in another folder we kept audit findings and somewhere else we stored the actions. It worked, but it was inefficient and difficult to scale.” The organisation needed a structured solution that could support further growth while improving operational visibility. “We wanted to move away from the fragmented Excel based approach and bring everything together in one system. Processes needed to work together and automation had to reduce manual work.”
DRTC evaluated several software platforms before selecting Bizzmine as its digital QHSE platform. The decision focused on scalability, flexibility and the ability to manage processes centrally.
Mick Kraeima: “What mattered to me was the ability to think ahead. We could explore different growth scenarios and understand how the system would continue to fit our organisation.”
Bizzmine introduced a centralised QHSE software platform that supports document control, accreditation tracking, maintenance management and quality workflows. Instead of managing isolated files, DRTC now operates within one integrated quality management system software environment. The platform also provides workflow automation, notifications and visual dashboards that give teams a clear overview of tasks and responsibilities.
“Bizzmine allows us to scale without constantly adding extra costs. If you know your way around the back end, you can build what you need yourself. You do not have to depend on a supplier for every change.”
Mobile access and workflow driven processes also make the system practical for daily operations. Staff members can access the same dashboards and immediately see which actions require attention.
“Everyone sees the same dashboard and knows what needs to be done. That level of transparency makes coordination much easier.” Implementation support also played an important role in the rollout. “The support was excellent and proactive. People really thought along with us to make sure the solution fit our needs.”
Since implementing Bizzmine, DRTC has significantly improved the way it manages QHSE processes. Accreditation tracking is now fully automated and connected with audit findings and corrective actions.
“In the past we had multiple files to track accreditations and audit results. Now everything is in Bizzmine with workflows, automatic notifications and dashboards.” Operational efficiency improved immediately after the implementation. Tasks that previously required extensive manual administration now take only a few steps.
“What used to take around 200 clicks now takes 4.”
Document control, maintenance management and staff records are also managed within the platform. During audits or inspections, information can be presented quickly and consistently. “During inspections we can present all relevant information in just a few clicks. Everything is organised and accessible.”
The most visible improvement came during the ISO 9001 audit preparation.
“We prepared the entire ISO 9001 audit in six hours. We had zero nonconformities and zero observations. Before Bizzmine, the preparation would take weeks.”
“We prepared the entire ISO 9001 audit in six hours. We had zero nonconformities and zero observations. Before Bizzmine, the preparation would take weeks.”
DRTC approached the digital transformation in several phases to ensure that the new platform aligned with operational processes. The first phase focused on analysing existing workflows and identifying opportunities for automation. Excel based processes were mapped and redesigned within the platform.
The second phase focused on configuring the digital QHSE platform to support accreditation tracking, document control and maintenance management. Dashboards and workflows were created to ensure that responsibilities were clearly visible across teams.
The final phase focused on organisation wide adoption. Teams were trained to work with the platform and processes were standardised across locations. Mick Kraeima emphasises that successful implementation depends on engagement from the organisation: “Study the helpdesk documentation and learn the system as if you were preparing for an exam. Build a team of people who are curious and enjoy thinking about improvements.
Many organisations in regulated industries still rely on spreadsheets and disconnected tools to manage QHSE processes. As operational complexity increases, this approach becomes difficult to maintain.
A unified QHSE software platform allows organisations to standardise processes, automate reporting and maintain full visibility across sites and departments. DRTC’s experience shows how replacing fragmented tools with one integrated system improves compliance management while reducing manual administration.
QHSE software is a digital platform that helps organisations manage quality, health, safety and environmental processes. It centralises incident reporting, audits, risk management, document control and compliance management.
Digital QHSE management improves operational visibility, reduces manual administration and standardises processes across multiple sites. It also simplifies ISO compliance and audit preparation.
Incident reporting software allows employees to report safety observations and incidents quickly. Organisations gain real time visibility into risks and can take corrective actions faster.
Companies use a central QHSE software platform like Bizzmine to define standard workflows, policies and reporting structures. Local teams follow the same processes while maintaining limited flexibility for site specific requirements.
Industries with strict regulatory requirements often use QHSE software. Examples include maritime services, oil and gas, chemicals, pharmaceuticals, logistics, food production and manufacturing.
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